Refund Policy

1. Overview

Crypto payments are generally final once confirmed on the blockchain. We still stand behind delivery quality: if an account has a valid issue shortly after handover, we aim to resolve it with a replacement when stock allows, or a refund when replacement is not possible and the case qualifies under this policy.

2. Replacement First

For eligible issues, we usually offer a replacement first when matching stock is available. A refund may be considered if:

• No suitable replacement stock is available within a reasonable time
• We confirm the issue was present at delivery and is covered by this policy
• You cooperated with basic troubleshooting requested by support

3. Eligible Issues

Examples of issues that may qualify (when reported within the time window and credentials were not already changed by you in a way that blocks verification):

• Login credentials do not work at delivery
• Account is inaccessible immediately at handover for reasons present before your use
• Wrong platform or clearly wrong package type versus what was confirmed before payment
• Missing units from a confirmed multi-account order

4. What Is Not Covered

Refunds or replacements are generally not available when:

• You already secured, changed, or transferred the account and later lose access due to your own actions
• The account worked at delivery and later gets banned, locked, or limited after your use
• Platform policy changes, security checks, or third-party actions occur after successful handover
• You provided an incorrect contact channel and missed delivery
• You ordered the wrong product after stock and package type were confirmed with you
• Network fees, wallet mistakes, or sending crypto to the wrong address
• Buyer’s remorse after a successful delivery

5. How to Request Help

Contact support on the same channel used for the order and include:

• Order details (platform, quantity, package type, payment reference)
• What is wrong and when you first noticed it
• Screenshots or clear proof that help us verify the issue

Support channels:

• WhatsApp: 03056934583
• Telegram: @Pvarise11
• Email: mumairkhan602@gmail.com

6. Time Window

Report delivery issues as soon as possible after handover—ideally within a short window while we can still verify the problem. Delayed reports after heavy use, password changes, or recovery edits may not qualify. Exact handling can depend on platform and order size; support will confirm what applies to your case.

7. Refund Process

If a refund is approved:

• It is processed in crypto to a wallet address you provide
• Network fees may reduce the amount received
• Timing depends on blockchain confirmation and our review of your case

We do not reverse blockchain transactions ourselves; refunds are new outbound payments when approved.

8. Partial Orders

If only some units in a multi-account order have a valid issue, we may replace or refund only the affected units. Working units that were delivered correctly are not refunded.

9. Abuse of This Policy

False claims, fabricated screenshots, or repeated bad-faith refund requests may result in denied claims and refusal of future orders.

10. Contact Us

For refund or replacement questions, use contact.html or the support links above. Related pages: Terms of Service and Privacy Policy.